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Garments with a POSSIBILITY OF DISCOLORING OR SHRINKAGE are
accepted for cleaning at OWNER'S RISK and WAY2CLEAN will not
accept any responsibility for it.
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WAY2CLEAN ensures that washing, drying and folding services
are maintained at a high level of quality.
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Due to time constraints, WAY2CLEAN does not read
manufacturer suggested care and washing / drying labels, and
will not responsible for garments labeled "hand wash only"
or "dry clean only".
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WAY2CLEAN owns no liability for "special care" and delicate
items that require special attention to be cleaned.
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WAY2CLEAN takes no responsibility for any article which is
left beyond 30 days. After this storage fees will be charged
@12% per month on the total invoice amount. After three
months, unclaimed articles shall be handled appropriately by
WAY2CLEAN and be sold to recover the billed charges.
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WAY2CLEAN reserves the right to refuse cleaning any
garment.
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Removal of stain is a part of the process but, complete
removal of stains can not be guaranteed and will be
processed at customer's risk.
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WAY2CLEAN is not responsible for loss of or damage of any
personal or non-cleanable items left in the article such as
money, jewellery, or anything else.
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If customer cannot accept the loss of any garment, please
do not leave it with us.
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WAY2CLEAN can reimburse up to a maximum of 5 times of its
processing (laundry / dry-clean) cost, in case of any loss
or damage, (decision remains with WAY2CLEAN if any
reimbursement has to be done) only if Customer is able to
produce the bills. Compensation shall be provided in form of
services and no cash will be given to customer.
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Customers are requested to count the articles at the time
of delivery and inform the delivery man in case of missing
articles. Company will not be responsible for any such
claims after the articles has been delivered, accepted and
signed by the customer.
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WAY2CLEAN gives a warranty of maximum up-to 7 days from the
date of delivery for the articles for any quality related
issues with washing or dry-cleaning (only if the article has
not been used by the customer after service). Any claim
after the mentioned time shall not be entertained.
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Customer might get regular updates (Calls / SMS / Email /
App Notification) from Company of transactional and
marketing in nature, if customer wants to stop it then
Customer has to register a request with Customer Care
Department of Company.
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WAY2CLEAN shall not be held responsible for any ornaments/
jewellery fittings on the garment.
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Customer shall examine articles for damage and notify the
same at the time of delivery. Company shall not be
responsible for any claims afterwards.
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Any loss/damage/delay due to FORCE MAJEURE conditions,
WAY2CLEAN is not liable for any compensation or reduction in
charges.
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We accept no liability for any loss or damage of the
articles arising due to fire, burglary etc. beyond conduct
or any other similar unforeseen causes.
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Some process/items may require additional period to
process. No deduction on billed amount or claim can be
initiated against in respect of delays.
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Tariff for designer wear will be decided on a case to case
to case basis depending on the complexity of garment, the
same shall be communicated to customer after it is examined
by the expert at the processing center.
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All disputes are subject to the jurisdiction of courts in
Delhi only.
